ABOUT US
As a certified eyelash artist & more, I guarantee the highest level of technical and artistic skill, specializing in a safe and healthy application. I am dedicated to the art of accentuating your natural beauty, and my ultimate goal is to help you achieve your own style of effortless elegance. OUR POLICIES CANCELLATION Lash & Brows By Haley requires 24 hours’ notice via phone call or voicemail to the salon prior to any cancellation or rescheduling of an appointment. Failure to give 24 hours’ notice will result in a cancellation fee of half the amount of the service scheduled charged to your debit or credit card on file. APPOINTMENTS Lash & Brow by Haley requires all appointments to be reserved with a credit or debit card, including appointments made online or through the Let’s Lash app. Any Full Set appointment that is not secured with a credit card at least 24 hours before the reserved appointment time will be cancelled. If you have scheduled an appointment online or through the Let’s Lash app, you will receive a call from Let’s Lash in order to complete the scheduling process with a credit or debit card. FULL SETS Lash & Brow By Haleyrequires all Full Set appointments to be reserved with a credit card, including appointments made online or through the Let’s Lash Mobile App. Any Full Set appointment that is not secured with a credit card at least 24 hours before the reserved appointment time will be cancelled. If you have scheduled an appointment online or through the Let’s Lash app, you will receive a call from Let’s Lash in order to complete the scheduling process with a credit card. If any Full Set appointment is rescheduled or cancelled less than 24 hours of the original appointment time, a cancellation fee will be charged to the credit card on file. The cancellation fee for a Full Set appointment is half the amount of the scheduled service. FILLS Lash & Brow By Haley requires that you have at least 50% of your lash extensions intact in order to meet Fill pricing. If you have less than 50%, your lash artist may recommend a Full Set, which may have to be rescheduled to a later date to allot the appropriate amount of time. If you believe you have less than 50% of your extensions, we recommend booking for a Full Set and letting your lash artist assess when you are here. LATE ARRIVALS If you arrive late we will not be able to extend your appointment time. If you arrive more than 15 minutes late we will have to reschedule and will charge 50% of the appointment fee. Out of respect and consideration for your lash stylist and other customers, please do your best to be on time
CANCELLATION POLICY
Please cancel 24 hours prior to service or there will be a 100% cancellation fee.